Customer Service

Customer Service 800-824-2263

Our Guarantee:
At Fowler's Chocolate, your satisfaction is our first priority. From creation to shipping and store shopping, we take every step necessary to ensure that you receive the finest chocolates in the world—in perfect condition. We want to exceed your expectations with every order you place.

We carefully monitor a weather app that shows us your 5-day forecast, and ship with care so that your product arrives in good shape. If you are not 100% satisfied with your order, please call our Customer Service number or email us. We’re family owned and operated local business of Buffalo, NY and value your patronage.

Whatever you are looking for, here’s a quick reference to get you to the right person: 

Customer Service: 800-824-2263
To place an order, check order status, or advise us of any issues regarding your order.

Corporate Gifts: 716-725-1861
For information about company gift-giving ideas year round, call Lori Cinquino, or email her at

Fundraising: 716-222-2801 
For information about year-round fundraising products, call Nadine Bargnes or email her at