Shipping Information

Be sure to send your order to a location where someone will be able to receive it immediately.  Even with insulation and cold packs chocolate melts when left outside!

We ship sponge candy year round! However, if it is very hot where you live we suggest you wait for cooler weather, or ship express.

When Will It Arrive?
Post Office deliveries are taking longer than expected. They do not guarantee a delivery date and Fowler's can not guarantee a delivery date. 

Our standard shipping services are sent via USPS Priority Mail. Your order will be fulfilled in 3-5 business day during Peak Holiday periods and 1-3 business days in off holiday periods and then delivered in 4 to 7 business days (Saturday and Sunday are not considered business days) depending on how far away your shipping location is from our factory. Select UPS Ground or 2nd Day if you need it there sooner. 

Sending to Military Addresses:
To make sure that your military and diplomatic mail is sent without delays, confirm that your order's shipping address format satisfies the following guidelines:

    • The Name field must contain the recipient’s full name, rank is optional.
    • The Address field must include the recipient’s unit and box number in the following format:
      • Air Force (APO): PSC # Box #
      • Army (APO): Unit # Box #
      • Embassy (DPO): Unit # Box #
      • Navy (FPO): Ship # Hull #
    • The City field must contain either APO, DPO, or FPO to route packages as the military mail instead of international mail. The city shouldn't be the actual destination city or to the Military Post Office (MPO).
    • The State field must be either AA (Armed Forces Americas), AE (Armed Forces Europe), or AP (Armed Forces Pacific). The state shouldn't be the actual destination state.
    • The ZIP code field must be a military postal code, not the destination postal code or billing zip code. Military postal codes are matched to the state code in the following format:
      • AA state zip code begins with 340
      • AE state zip code begins with 090-099
      • AP state zip code begins with 962-966

    SGT John Connor
    PSC 1234 Box 12345
    APO AE. 09324-2928

    Need It Sooner?
    Two-day and overnight delivery services are available; but we can not deliver to a PO Box for next day or second day. Please choose these options when selecting your shipping preferences during check out. Deliveries are made on Business days only. If you order Two-Day priority or Overnight, be sure to calculate arrive time using business day (Mon.-Fri.), not days of the week.

    Other Shipping Details
    Fowler's is not responsible for late shipments due to weather conditions or circumstances beyond our control. Liability for shipment delays due to non-weather related conditions will be limited to a refund of the shipping costs, unless of course, you didn't pay any. Fowler's is not responsible for packages misdirected after delivery. Shipments returned due to an incorrect shipping address will require an additional charge for reshipment. 

    Did We Miss Something?
    Please email us at or call Customer Service (800-824-2263) during these business hours: Monday through Friday 8:00 to 4:00 p.m. Eastern.